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Surman1322,
You need to go to their website and get a telephone number for sales and get the district manager's telephone number. Also, find another dealer. That guy is not doing his job. I bought four new marathons this spring before I left on a caravan. I asked three tire dealers whether they would know me if I had a problem with a tire (even uniformity, balance, etc) and it took three dealers to find one that knew how to run a business.
Also, the strike will have no effect on tire quality. Actually, the people working during the strike are supervisors, managers, engineers, etc. and they are the most motivated, committed employees you will get to build a tire.
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