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BB,
Congrats!
When we bought our 28' CCD earlier this year, the dealer suggested that we (me) stay in it overnight at their facility. They have full hookups for 5 or 6 units. If yours offers this, I'd highly recommend taking advantage of it.
When I got there, the trailer was in the service department where it had been cleaned an waxed. A technician showed me how to use the various appliances, water pump, etc. I was asked to look over the trailer and note anything that needed addressing while it was in their service area. I found a few minor problems and they were fixed immediately. The trailer was towed out to a pad and I was shown how to use the jack, leveling jacks, hookup electricity, water, sewer, etc.
That night, as I stayed in the trailer, I looked for any problems and tried to test every thing possible. Anything mechanical or anything that opens/closes was tested. I found a few windows that were difficult to open and needed 'tweaking'.
The next morning, a technician either explained how something worked or fixed what didn't. He then showed me how to dump the tanks, etc and get it ready for traveling.
Since it was February, he also winterized it and explained to me how to at the same time.
Another gentleman showed me how to hook the trailer to the hitch, and then did a test drive with me in my vehicle and showed how the brake controller worked and adjusted. He then had me drive and get a feel for towing the trailer. We then went back to the dealership and he had me practice backing up on to one of the pads, unhooking, etc.
It was time well spent and very educational for a newbie.
I feel that having the opportunity to 'field test' the trailer while still at the dealership saved both of us time and the hassle and expense of hauling back and forth.
Again, congratulations and good luck!
Dennis
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